Why You Need to go Digital with Your Business Ahead of the PSTN

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It’s easy to get comfortable with systems that work for your business, but complacency is a dangerous thing. It’s important not to fall behind on technological advances and be prepared for what’s coming next. BT has announced the closure of the PSTN (Public Switched Telephone Network) and ISDN (Integrated Services Digital Network), with a view of a full migration to IP systems by 2025. Both these phone systems are extremely outdated and can be traced back to the first phone lines that were introduced in the 1800s. So, if you haven’t considered making the digital leap, now is the time. 

Read on to discover alternatives to the PSTN and how s3 Communications can help you to ensure communications continuity for your business. 

Increased Flexibility

The freedom of not being restricted to a fixed PBX/Telephone system or line means that you will be free to take calls from anywhere through your business phone system. As long as you have an Internet connection, your actual location simply doesn’t matter. Hosted Unified Communications allow you to work from virtually anywhere; office, coffee shop, house or any other location if you have access to the Internet. This will assist your employees who may work from home or in a far away location too, as you can all still stay connected using one centralised phone system, that you can amend at any time you choose. 

In addition, if you have employees based in different locations, or your business includes regular travel, you can choose to implement ‘remote’ or ‘flexible’ working for your staff. This will give them and you complete freedom to work from any location, saving on the abundant costs of rented office space and utility bills. 

Cost Effective 

By using our Voice over IP (VoIP) solution, both your capital and operational expenditure will be drastically lowered. Our phones will run using your existing network infrastructure, meaning there is little-to-no cost of installation aside from the phones themselves.

While traditional phone systems using the PSTN require physical lines, IP telephony is all digital based and only needs an Internet connection to be fully operative. All of your calls are made through the Internet, meaning you will only need to pay for your chosen number of users. You will no longer need to pay for the upkeep of lots of bulky equipment, due to everything you need being in the cloud. 

Unlike PSTN, long distance phone calls can be made for miniscule costs at most, with the vast majority being completely free due to the cloud-based nature of the technology. If your business deals with international clients regularly, VoIP is the most cost-effective way to quickly and drastically decrease your overseas expenditure; as well as improving your user sessions involving voice, instant messaging, video and other multimedia sessions through the Session Initiation Protocol (SIP). 

Easier Maintenance 

Because there is so little on-site equipment, setting up and maintaining the system is a much simpler job than with a traditional telephone system. At s3 Communications, should an issue arise we aim to detect any faults before our customers do, thus fixing any problems before they cause inconvenience. 

We monitor your system very closely, ensuring that you will always have up-to-date and high performing software. We take care of all your upgrades and leaving you nothing to worry about. We also provide excellent redundancy through our back up processes, meaning if there is an issue they kick in so that you can continue to make and receive calls.

Quality of Service 

We pride ourselves on our proactive service desk, with engineers available and on call around the clock. Our staff all come from impressive IT Backgrounds and are dedicated to supplying you with the utmost service, at any time. With traditional PBX/Telephone systems, a call out can take up to 5 working days, leaving you unable to carry out crucial tasks for your business and as a result costing you valued time and money. At s3 communications, we can fix any problem that you may be experiencing digitally almost all of the time. 

In Summary, Unified Communication platforms:

  • Save you time
  • Save you money
  • Improve business growth 
  • Improve internal and external communication
  • Boost collaboration
  • Flexibility 
  • Built-in Disaster Recovery
  • Ever increasing feature set
  • Always up to date

To make the digital switch today or to learn more about how UC systems can improve your business,  give us a call on 0345 862 1945, email us at [email protected], or visit our website. 

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