Start the New Year with VoIP

A new year for a business can bring in fresh ideas, a new set of goals and a burst of motivation.  To start 2020 off with a bang, it is essential to be up-to-date with all of the latest technology so that you can ensure that your business is only progressing as the years go by. 

Now that 2020 is here, BT will officially stop selling ISDN lines in preparation for the big switch off. BT is planning to phase out ISDN lines by 2025 as they are associated with a variety of drawbacks; such as being old fashioned with high maintenance costs. ISDN is the transportation of voice data over copper lines, which was first introduced in the late 1800s. 

Since then, from technical advancements, innovative and modern technology has come to the forefront. As we are now living in a fast-paced digital world, where the traditional copper lines just don’t fit anymore, the time has come to move on to more efficient communication systems.

What is VoIP?

Life after the great 2025 switch off means many businesses will have migrated to VoIP technology; VoIP is where voice data is transmitted over the internet. As a result, calls will rely solely on the internet as opposed to copper wires. 

VoIP is becoming an increasingly popular tool for businesses, especially those which work remotely; this is due to the internet always keeping workers connected. As VoIP is hosted in a cloud, there will be less money spent on maintenance and hardware, leaving your company with some extra cash, too!

Why Should I Transition to VoIP in the New Year?

Now it’s a new year, it is the perfect time to introduce a unified communication system into your office. The thought of setting up a whole new system can be overwhelming, especially when you have a business to take care of. But, do not fear because we will look after all the nitty-gritty for you, leaving you to enjoy your new, up-to-date system with no downtime whatsoever.

With the ISDN switch off looming, businesses need to start considering the next steps for their communication systems. It is wise to start future-proofing your business now, as leaving it closer to the turn off date might leave you in a hectic situation, causing significant damage to your business. The earlier you install VoIP, the earlier you can reap the benefits.

However, VoIP isn’t a new thing; it has been around for a long time. It has been adapted over the years to meet the needs of modern businesses, and now, the benefits are being recognised more. The nature of communication is changing every day, and 2020 leaves us at a crucial point where a weak communication system could mean the difference between a profit or loss. 

By transitioning to VoIP, you can answer calls quickly on a reliable system that allows you to keep track of your conversations; improving on your customer service and interaction between employees and clients within your company. 

Employee Satisfaction 

With VoIP instant messaging, your employees can stay connected whether they are in or out of the office. Remote workers can work from home while still staying connected to clients and employees with no hiccups. Workers who depend on their remote working situation will stay with a business who can provide an easy transition from in-office work on a Monday to home-office tasks on a Tuesday.

Your employees may even get to know each other more through this feature, which could boost staff morale. Quick instant messaging will only lead to increased employee satisfaction as it means that they can communicate with ease, and focus on getting bigger things done.

Keep Up With and Surpass Competitors

In the UK alone, there are over three million VoIP subscribers. And it’s no wonder as the technology allows for efficient, practical and reliable communication. Every business wants a broad client base, but to have this, you must be able to stay connected with them. VoIP allows you to communicate on a variety of platforms. 

With a VoIP system in place, you can participate in real-time videos with your staff or clients no matter where you are in the world (if you are in reach of WIFI, of course). If you are unable to connect with your clients due to a dated telephone line, this means that they are vulnerable to being poached by your competitors, who may be well up on VoIP technology already.

To find out more about switching to VoIP, in the new year, you can read one of our articles here. Make sure your business gets off to the best start this year, by installing VoIP technology. Our team here at s3 communications has over 40 years of combined IT and telephony experience. Our primary goal is to deliver our clients with a fully managed unified communication system, to benefit your business entirely. To find out more, call us today on 0345 862 1945 or visit our website.

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