The Benefits of VoIP For Modern Businesses

2020 is just around the corner which means so is the ISDN switch off. As of January 2020, BT will stop taking new ISDN and PSTN orders, in preparation for completely switching off and deactivating its ISDN network in 2025. If you are one of BT’s 2 million ISDN and PSTN customers, you still have time to look into the best options for your businesses future; such as VoIP.

In 2017, there were 33.1 million fixed landlines in the UK (including ISDN); 6.4 million of those belonging to businesses, according to Ofcom’s 2018 Communication Market Report. This research suggests that many companies have already migrated from traditional landlines to using VoIP as an alternative. 

What is VOIP?

VoIP (Voice Over Internet Protocol) uses the internet rather than a traditional telephone landline. Your voice is turned into packets of data which get transmitted across an IP network; these packets will then be turned back into audio when they reach the other end of the connection. So, the only thing you will need for VoIP is an active internet connection. 

Surprisingly, VoIP has been around for a long time, but due to recent technological advances, there is now an increase in demand. You may think that the traditional means of communication, being PSTN AND ISDN, work just fine, and are asking yourself “what is the need for the big switch off?”. Well, the old fashioned technologies were first invented in the 1980s and served their purpose very well at the time. However, we are now living in a fast-paced digital world, meaning the old technologies are associated with increased maintenance costs and drawbacks. A lot of things in the technical world have moved on, and it’s time for telecoms to catch up, too! 

Whether you are setting up a new business, or just taking care of your existing one, VOIP is the way to go. Continue reading to discover some of the benefits of VoIP; you may even decide that you want to migrate sooner.

Easy and quick to install

As VoIP uses an internet connection, it is swift and easy to install. We understand that any change in a business can be stressful for both employees and clients; however, with a VoIP system, you will be up and running in no time. 

Cuts Costs

Traditional systems or alternative systems to VoIP can be more expensive. Such systems are related to more maintenance costs, more equipment, and require a high level of expertise to set up. By choosing VoIP, your business can save up to 50% on rentals, and up to 70% on calls.

Flexibility

More and more businesses are allowing their employees to work remotely which can make communicating more difficult. However, VoIP technology means that your physical location won’t affect your work. All you need to do is provide your staff with a handset (softphone with headset or mobile app if they prefer). VoIP allows you to use your work line wherever you are, and you can also see the presence of your employees to see which are available to take calls. 

Suitable for growth

VoIP is ideal for businesses who are looking to grow. Whether you want to expand your clientele, hire more staff, or even move offices, s3 Communications can help you do so with ease. By using VoIP technology, you can buy the extra handsets and licenses when you need them, allowing you to manage your costs effectively. 

You are in control

VoIP gives you the ability to make changes instantly, rather than waiting months. At s3 Communications, we understand that waiting can be frustrating for both staff and customers. We will ensure you are educated in your VoIP system and that we are on hand 24/7 to answer any of your questions. 

For your business to get the best possible results, you need to be up to date with technology. Our knowledge and expertise here at s3 Communications will allow you to have a stress free, functional, seamless transition to VoIP. No matter the size of your business, we will give you the unified communication systems that you need to deliver. 

Beat your competitors today, and contact s3 Communications for your free consultation. We are always happy to assist you, so for more information visit our website, call us on 0345 862 1945 or send an email to [email protected]

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