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Boasting a huge variety of convenient features, and allowing for seamless connectivity, cloud telephony is free from site infrastructure, clunky hardware, and time-consuming IT problems.

The retirement of analogue phone networks was announced by the telecoms industry in November 2017, marking a significant development for telecommunications in the UK.

In 2017 it was announced that the UK would transition to a fully digital communications network.
That migration is now more than half complete – and it could have serious implications for your organisation.

A Cloud phone system is a phone system that lets you make, take, or manage calls over an Internet connection instead of a traditional analogue (referred to as PSTN) connection. Run on cloud-based servers that are hosted online.

In the rapidly evolving world of technology, staying connected is more crucial than ever. From seamless internet connectivity to efficient data transfer, businesses and individuals alike rely on robust communication networks.

British Telecom are currently working on switching off the PSTN and ISDN networks by the end of 2025. This means that any business phone or service that operates on the old analogue network will be switched off.

Communication plays a vital role in the success of businesses and the overall productivity of individuals. Traditional telephone systems are being replaced with IP Telephony in preparation for the BT Switch Off in 2025.

Small businesses need a cloud communications platform that handles calls, messages and offers remote and hybrid working capabilities. 3CX offers a powerful Microsoft Teams alternative and at a fraction of the cost.

More and more people are starting to work out of the office, especially when working for a small business.

Call Queuing is a great solution to ensuring that your business loses as little clientele as possible.

A Hosted Cloud Phone System is one which resides in the cloud rather than in the office.

It’s easy to get comfortable with systems that work for your business, but complacency is a dangerous thing.